Frequently Asked Questions
What are your hours?
Our hours of operation are Monday through Friday, 9AM to 11PM, and Saturday through Sunday, 10AM to 10PM.
Do you have an elevator?
Unfortunately, we do not. We are located on the third floor of a walk-up building.
How do your hourly cards work and can I purchase one?
If you book more than 5-10 hours regularly, you can save up to $2 on a single session (10 hours) or $1 on a single session (5 hours). Hour cards are only applicable to small piano rooms (D/E/F/G/H/L/M). You can purchase hour cards either at the front desk or online.
Do you have a grand piano?
Yes, we have 5 in total! Please refer to Room Details on our website for more information on pianos.
What piano brands do you have?
D – Yamaha
E – Kawai
F – Kawai
G – Steinway
H – Yamaha
M – Yamaha
L – Kawai
B – Yamaha
Opera Room – Kawai
Old Office – Kawai
Event Room – Steinway
A1 – Yamaha
A2 – Steinway
Stage 1 – Yamaha
Stage 2 – Baldwin
Are the piano’s tuned?
We have a tuner who comes in weekly for regular maintenance and is on call to help us out if necessary. If you’d like to have a tuning before your session, please inform us. However, please note that this comes at an additional cost.
Do you have music teachers on staff?
We do not, however, we do have a vast array of wonderful teachers who utilize our space. If you are looking for a recommendation, please ask our front desk staff! Recently, we have been featuring our teachers in a video series on YouTube that you can check out here.
Does additional gear cost more?
Congas, mics, 1/4, 1/8, dongle cables, mic stands, amps, cymbals are all free. Our Nord Keyboard and Nord Organ can be rented for an extra $25, as well as our Vibraphones for an extra $20.
Can I stay late in my room for free?
No! We would need to charge you. Plus, someone else may have the room after you.
Can I go in early without paying?
Do you have a printer at Michiko?
Yes, we do! At $0.50 per page, we can print materials for your reservation. Please email us your materials with specific instructions in PDF FORM ONLY, with 36 hours notice and we will confirm that we can do it. Since we are not a copy shop, preparation time is required.
What’s your cancellation policy?
You can cancel your rooms up to 48 hours before your start time to receive a full refund. Anything canceled after this time would still need to be charged in full.